Free shipping worldwide!

FAQs

1. How long are shipping times?

Your products will be shipped within one to five days of you placing your order, and then take 3 to 15 days to reach your doorstep.

2. What's your return policy?

Instead of returning your items first please contact us immediately through email at info@lubelar.com as we have a full refund 30 day money back guarantee if you encounter any problem whatsoever, just tell us what went wrong, send along a pic, and we'll give you your money back in full. 

3. Can I cancel my order?

Cancellations are possible if you did not receive your package within the timeframe specified, please contact us as soon as possible at info@lubelar.com

Sometimes orders get sent out before we can process the cancellation, so please don't delay to contact us.

Please be aware of ( Coronavirus Updates ) in your email communications and  our website, as we are sure you are aware we are in uncertain times and shipping may take longer, but we will personally keep you updated best to our knowledge. 

4. What happens if i receive the wrong item?

If there's an issue with your order - if its the wrong size, wrong colour, defective or otherwise not exactly what you wanted - then simply notify us, and we shall sort it out for you as soon as possible whether its a refund or a product change.